RegisterMatrix Went Above and Beyond

By | August 22, 2008

I just wanted to note a good example of customer service from a domain registrar that they didn’t have to do.  I had an issue during one of my payments to RegisterMatrix.  I emailed RM and got an immediate response.  After a few emails, the problem was resolved, but only because RM put in the leg work which they didn’t have to.  This type of personal customer service is rare and my thank you goes out to RM.

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